Terms & Conditions

📜 Terms & Conditions

Welcome to our online store. These Terms & Conditions apply to all purchases made from this website. Please read them carefully before placing your order. By using this site and placing an order, you agree to the terms outlined below.

1. About Us

This website is owned and operated by [Labubu Doll], a legally registered business. Our business complies with the laws of the United Kingdom, including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

For any questions or concerns, please contact us at:
📧 [Labubudoll.us@gmail.com]

2. Orders & Acceptance

  • Orders placed through this store are considered legally binding once payment has been received and you receive an order confirmation.

  • We reserve the right to cancel or reject any order due to errors, out-of-stock items, or suspected fraud.

3. Product Information

We make every effort to describe products accurately. Images are for illustrative purposes. Slight variations in color or packaging may occur.

4. Payment

  • Payments are processed securely via credit/debit card, PayPal, or other approved payment gateways.

  • All prices are listed in USD (or your local currency) and include applicable taxes unless otherwise stated.

5. Shipping & Delivery

  • We aim to dispatch orders within 1–3 business days.

  • Standard delivery time is 7–14 business days, depending on your location.

  • You will receive a tracking number once your order is shipped.

  • A parcel marked as “Delivered” by the courier will be considered successfully fulfilled.

6. Refunds & Cancellations

We comply fully with UK refund laws, with the following policy:

  • Order cancellations must be requested within 24 hours or before the item is dispatched, whichever is sooner.

  • Once shipped, orders cannot be cancelled or refunded unless the item is:

    • Faulty

    • Not as described

    • Incorrect

To request a return, contact us within 14 days of delivery. Items must be unused, in original condition, and returned at your expense unless the product is faulty.

7. Chargebacks & Disputes

  • If an order is delivered as confirmed by the courier, and no cancellation or refund request was made, the transaction is considered complete.

  • Disputes claiming "credit not processed" after successful delivery will be challenged using courier tracking and confirmation.

  • Customers agree not to initiate chargebacks for delivered or non-faulty items without first contacting us for resolution.

8. Privacy

We handle your data by our Privacy Policy. Personal details are used solely for order processing and communication.

9. Intellectual Property

All content on this website, including text, images, product names, and branding, belongs to [Labubu Doll] and may not be reused without permission.

10. Governing Law

These terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the UK courts.

✅ Acceptance of Terms

By placing an order through this website, you confirm that you: